Aramex Sydney Australia, Is It Worth the Hype? See Reviews!

Aramex Sydney is one of the leading courier and logistics companies in Australia. With a strong presence in Sydney, they offer a wide range of services to meet the needs of businesses and individuals alike. Here are some key points about Aramex Sydney:

Fast and Reliable Delivery: Aramex Sydney prides itself on its fast and reliable delivery services, ensuring that packages reach their destinations in a timely manner.
Wide Network Coverage: Aramex Sydney has a wide network coverage, allowing them to deliver to various locations within Sydney and across Australia.
Customized Solutions: They offer customized logistics solutions tailored to the specific requirements of businesses, enabling them to optimize their supply chain and streamline their operations.
Competitive Pricing: Aramex Sydney offers competitive pricing for their services, making them a cost-effective option for both small businesses and large enterprises.
Outstanding Customer Service: Their professional and courteous customer service team is available to assist customers with any inquiries or concerns they may have, ensuring a positive experience.
Advanced Tracking System: Aramex Sydney provides a cutting-edge tracking system that allows customers to track the progress of their shipments in real-time, giving them peace of mind.

Overall, Aramex Sydney is a trusted partner for all logistical needs in Sydney, ensuring fast, reliable, and efficient delivery services to businesses and individuals across the city and beyond.

Aramex Sydney Australia – Real Reviews

Aramex Sydney

Address: 56a Anzac St, Chullora NSW 2190, Australia
Map: Click here
Rating: 1.2 (7011)
Website:
Opening hours:

Monday: 8:00 AM – 5:00 PM

Tuesday: 8:00 AM – 5:00 PM

Wednesday: 8:00 AM – 5:00 PM

Thursday: 8:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: Closed

Sunday: Closed
Reviews:

Anna Ngo✭

2 months ago

I’m not one to write negative reviews but this has gone too far. I received my $400 package with multiple gashes on both sides of the package despite the package being labelled as fragile all over. One of the holes has even gone through the package and even into the product inside, ultimately damaging it. What was worse was that the delivery person rang the doorbell and left the package out in the open and did not bother to see to it that we have collected it, possibly knowing how damaged the package is. We have collected the parcel as soon as we heard the doorbell so it was definitely not vandalism from our neighbours or passerbys.

I am not even asking for a five star service from any delivery service but when it is clearly written that a package is fragile, you would expect it to be handled with more care than what you see in the pictures.

Shazhie✭✭✭✭✭

3 months ago

I highly recommend Aramex from Liverpool. The courier’s name is Cong, he did his job so well. He communicated with me until my parcel was in a safe place. He has done this good service for me twice. Thumbs up ? for this kind of people. Dedication and honesty. Good service Aramex.

Aacrity basnyat✭

a month ago

PLEASE, Do not use their services. It’s horrible. If I could give -0 stars, I would. I’m not one to write negative reviews but this has gone too far. Took a day off to get my package. However, despite my effort to receive my package safely and on time, I didn’t. Nobody rang me, they just left a calling card with no information, no pickup address at all in my mailbox while I was waiting for it at home! I tried to get a phone number co communicate with some one, I didn’t find anywhere because website is horrible, no phone number, and the chat assistant is even worse. chatted twice-both times they closed the chat on me while explaining my situation. Ridiculous! It’s been a month and my parcel has been now lost. Useless

Clara Chung✭

2 weeks ago

Your customer service and efficiency needs to be improved. I have never received worse customer service. I have been trying to receive my parcel for over a week now. Despite calling the customer service line multiple times, I only ever hear the standard line and nothing ever seems to happen. I requested to just pick it up from the depot as I could not be at home to sign for my parcel. I was told that it was possible and to wait for an SMS for collection, which may take 24-48 hours. I waited the 48 hours, allowing for the weekend. and never got any message, but noticed that my parcel was onboard for delivery again – AS IF I HAD NEVER HAD THE CONVERSATION IN THE FIRST PLACE. I received another message that it was unable to be delivered. I called multiple times today, and had the same conversation with people. I was told they need to submit the request for depot pickup, which would take 24-48 hours. AS IF I HAD NOT ALREADY MADE THAT REQUEST ALREADY. I asked to speak to a supervisor/manager at this point as I had already made multiple calls and the customer service personnel did not appear to be doing anything. I was told this request WOULD ALSO TAKE 24-48 hours!!!!! On my most recent call, the supervisor apparently was on another call AND REFUSED TO SPEAK TO ME. What kind of customer service is this? I still have not received my parcel and I am HIGHLY frustrated with the whole process and I have contacted the shop I bought from of my frustrations and advised them NOT to use Aramex for deliveries.

Israa Al Hasani✭

a month ago

They damaged my parcel and when i contacted them they threw all responsible away. I did not want them involved in delivering my parcel it was initially meant to be delivered by UPS from usa however they got involved when it arrived in australia. And stop apologising for every 1 star review and get back to working on your business!!