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Discover the Biggest Tourist Information Center in Melbourne, Australia

Melbourne, Australia, is a bustling metropolis with a diverse range of attractions, activities, and cultural experiences to offer visitors. Whether you’re a first-time visitor or a returning traveler, there are many tourist information centers in Melbourne that can provide you with valuable information and assistance to help you make the most of your stay.

These centers offer a wide range of services, including maps, brochures, and guides to help you plan your itinerary, as well as information on transportation, accommodation, and dining options. They can also provide assistance with booking tickets for attractions and tours, and answer any questions you may have about the city.

Top Tourist Information Center in Melbourne, Australia

Melbourne (  MEL-bərn; Boonwurrung/Woiwurrung: Narrm or Naarm) is the capital of the Australian state of Victoria and the second-most populous city in Australia, after Sydney (although the most populous by contiguous urban area). Its name generally refers to a 9,993 km2 (3,858 sq mi) metropolitan area known as Greater Melbourne, comprising an urban agglomeration of 31 local municipalities, although the name is also used specifically for the local municipality of City of Melbourne based around its central business area. 
The metropolis occupies much of the northern and eastern coastlines of Port Phillip Bay and spreads into the Mornington Peninsula, part of West Gippsland, as well as the hinterlands towards the Yarra Valley, the Dandenong Ranges, and the Macedon Ranges. Melbourne has a population over 5 million (19% of the population of Australia, as of the 2021 census), mostly residing to the east of the city centre, and its inhabitants are commonly referred to as "Melburnians".The area of Melbourne has been home to Aboriginal Victorians for over 40,000 years and serves as an important meeting place for local Kulin nation clans. Of the five peoples of the Kulin nation, the traditional custodians of the land encompassing Melbourne are the Boonwurrung, Wathaurong and the Wurundjeri peoples. A short-lived penal settlement was built in 1803 at Port Phillip, then part of the British colony of New South Wales. However, it was not until 1835, with the arrival of free settlers from Van Diemen's Land (modern-day Tasmania), that Melbourne was founded. It was incorporated as a Crown settlement in 1837, and named after William Lamb, 2nd Viscount Melbourne, who was then Prime Minister of the United Kingdom. In 1851, four years after Queen Victoria declared it a city, Melbourne became the capital of the new colony of Victoria. During the 1850s Victorian gold rush, the city entered a lengthy boom period that, by the late 1880s, had transformed it into one of the world's largest and wealthiest metropolises. After the federation of Australia in 1901, Melbourne served as the interim seat of government of the new nation until Canberra became the permanent capital in 1927. Today, it is a leading financial centre in the Asia-Pacific region and ranked 32nd globally in the March 2022 Global Financial Centres Index.Melbourne is home of many of Australia's best-known landmarks, such as the Melbourne Cricket Ground, the National Gallery of Victoria and the World Heritage-listed Royal Exhibition Building. Noted for its cultural heritage, the city gave rise to Australian rules football, Australian impressionism and Australian cinema, and has more recently been recognised as a UNESCO City of Literature and a global centre for street art, live music and theatre. It hosts major annual international events, such as the Australian Grand Prix and the Australian Open, and also hosted the 1956 Summer Olympics. Melbourne consistently ranked as the world's most liveable city for much of the 2010s.Melbourne Airport, also known as the Tullamarine Airport, is the second-busiest airport in Australia, and the Port of Melbourne is the nation's busiest seaport. Its main metropolitan rail terminus is Flinders Street station and its main regional rail and road coach terminus is Southern Cross station. It also has Australia's most extensive freeway network and the largest urban tram network in the world.

Top Tourist Information Center in Melbourne, Australia

Botanic Gardens Visitor Centre

  • Address: 100 Birdwood Ave, Melbourne VIC 3004, Australia
  • Map: Click here
  • Rating: 4.7 (653)
  • Phone: +61 3 9252 2429
  • Website:
  • Opening hours:
    Monday: 9:30 AM – 5:00 PM
    Tuesday: 9:30 AM – 5:00 PM
    Wednesday: 9:30 AM – 5:00 PM
    Thursday: 9:30 AM – 5:00 PM
    Friday: 9:30 AM – 5:00 PM
    Saturday: 9:30 AM – 5:00 PM
    Sunday: 9:30 AM – 5:00 PM
Fitzroy Gardens Visitor Centre in Melbourne, Australia
Fitzroy Gardens Visitor Centre in Melbourne, Australia

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Embark on a thrilling journey through the diverse array of Tourist Information Center in cities like Sydney, Sunshine Coast and Darwin across the Oceania continents, revealing hidden gems waiting to be discovered. Whether you’re a local business or a multinational company, these cities proudly display a rich tapestry of profesional services designed to cater to a wide array of preferences.

The 7 Best Tourist Information Center near Melbourne, Australia

Fitzroy Gardens Visitor Centre in Melbourne, Australia
Fitzroy Gardens Visitor Centre in Melbourne, Australia

Melbourne Visitor Hub

  • Address: 90-130 Swanston Street Corner Little Collins and, Swanston St, Melbourne VIC 3000, Australia
  • Map: Click here
  • Rating: 4.6 (57)
  • Phone: +61 3 9658 9658
  • Website:
  • Opening hours:
    Monday: 9:00 AM – 5:00 PM
    Tuesday: 9:00 AM – 5:00 PM
    Wednesday: 9:00 AM – 5:00 PM
    Thursday: 9:00 AM – 5:00 PM
    Friday: 9:00 AM – 5:00 PM
    Saturday: 9:00 AM – 5:00 PM
    Sunday: 9:00 AM – 5:00 PM
  • Reviews:
    Jai ganesh✭✭✭
    3 months ago
    You can use maps, brochures regarding Melbourne tour. Building looks beautiful and purple lights adds more charm.
    Erkin Kalayci✭✭✭✭✭
    3 weeks ago
    Start here. Lots of data, friendly and helpfull staff, good souveniers and gift options.
    Nicki Pullen✭✭✭✭✭
    a year ago
    Both for general information and the free tours we couldn’t fault this service. Ray the volunteer guide was excellent. Spent a morning touring the city and learning a great deal. Thank you to all the staff!
    Steven Livingstone✭✭✭✭✭
    a year ago
    Stop here to get free information and maps on the city and surrounding area. They have lots of mini guides for unique self guided tours for a variety of interests. (Street art, architecture, parks, etc.)

    Staff are friendly and helpful.

    This location also offers a small selection of souvenirs for purchase.

    Joshua Owen✭✭✭✭✭
    a year ago
    The volunteer was incredibly knowledgeable and gave us very good advice on what was going on/good times for us to visit things. We got good maps as well, which while we all have smart phones, sometimes having the physical reference makes things a lot easier.

Fitzroy Gardens Visitor Centre

  • Address: Fitzroy Gardens, Wellington Parade, East Melbourne VIC 3002, Australia
  • Map: Click here
  • Rating: 4.7 (15)
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Melbourne Tourist Information

  • Address: Swanston St, Melbourne VIC 3000, Australia
  • Map: Click here
  • Rating: 4.2 (13)

Melbourne Events

  • Address: 7/98 Wells St, Melbourne VIC 3000, Australia
  • Map: Click here
  • Rating:

Queen Victoria Market Information Hub

  • Address: 513 Queen St, Melbourne VIC 3000, Australia
  • Map: Click here
  • Rating:

Viajante 7

  • Address: 328 Queensberry St, North Melbourne VIC 3051, Australia
  • Map: Click here
  • Rating:

Thank you for reading! If you have any additional information on the best Tourist Information Center in Melbourne, Australia, please leave a comment above. We would love to hear from you!

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5 Replies to Discover the Biggest Tourist Information Center in Melbourne, Australia

  1. the botanical gardens were absolutely amazing! It was like stepping into a magical oasis filled with lush greenery and vibrant blooms. The air was filled with the sweet scent of flowers, and the tranquil atmosphere made it the perfect place to unwind and connect with nature. The carefully curated gardens showcased a wide variety of plant species, each more beautiful than the last. It was a feast for the senses, with stunning colors, interesting textures, and the soothing sound of birds chirping in the background. Walking through the gardens felt like being transported to a different world, where worries melted away and pure serenity took over. It was truly a place of beauty and tranquility that left you feeling refreshed and inspired. ??✨

  2. If you are a tourist with limited time to spend in the garden, you can consider joining the 30-minute tour operating outside the Information Centre. That gives you a great opportunity to explore the variety and geographical origin of the plants. Then you can stroll through the areas of your preference.

  3. Beautiful place to spend sometime of you are in this area.

    There are lotuses, different kinds of lilies, beautiful birds inside. You can take a leisurely walk and enjoy the beautiful scenery.

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